Spooler Error
The spooler error will occur only in those computers, which are connected to printers and are running on Windows XP. A common spooler error that you might encounter is:
“Spooler Subsystem App has encountered a problem and needs to close.”
This particular spooler error normally shows up when you have upgraded your computer from a lower Windows version to WinXP. In such a case, the older .dll files of the printer are not removed from the system and will cause spooler problems. To rectify this problem, you can do the following:
- Open My Computer>Tools>Folder Options>View and click on the option for show hidden files and folders
- Uncheck the option for “hide extensions for known file types” and then click OK
- Go to Start>Search. In the Search box choose all files and folders
- In the “all or part of the filename” box type the following in case you are using an HP printer: hpzimn12.dll
- Ensure that the “look in” box mentions Drive C or the drive in which you have installed the drivers of the printer
- Now click on Search
- If you find the “hpzimn12.dll” file then immediately click on it and delete it.
- Now reboot your PC and run your printer installation CD
If you are using a Lexmark Printer then to remove a spooler error you need to do the following:
- Click on Start> My Computer>Manage>Expand Services and Applications>Services
- On the right window, click on LexBce Server and then on Properties
- When you are on the General tab, go to the Startup type list and Disable it
- In the Service status, click on Stop and then OK
- Now right-click on the Print Spooler service and click on start
- Now you can safely quit from Computer Management
Whether it is an HP printer, Lexmark, Epson or any other once you have completed the process of removing the spooler error, shut down your computer or restart it in a safe mode. One of the other options is to go to the registry Editor and repair the spooler error. If you are not well versed with how to handle registry keys then avoid the risk. Instead call a expert to do it or download a registry fix program from the internet that can take care of the spooler error automatically.
If you are doing it yourself then look for the following:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86
Once you find it, check the sub-keys, which are drivers and print processors. If you find any other sub-key apart from these two then delete them so that no further spooler error can take place.

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