Windows Installer Error
Windows Installer errors can occur on any computer and at any point in time. You might be working on your computer at peace and suddenly you will find an error message saying: “1719/Windows Installer service could not be accessed. Contact your support personnel to verify that it is properly registered and enabled.”
All windows installer errors have a particular code, which starts from 1000 and goes on till 3002. The installer errors with codes that are between 1000 and 1999 are generally known as ship errors and they have to be authored to the windows installer errors table. The error codes which are from 2000 onwards are mostly internal errors and might not have an authored string. These installer errors can occur only when the installation package has been authored incorrectly.
The Symptoms
Even if you don’t get an error message stating installer errors you will still be able to figure out if there is an installer problem or not. Normally, you will get to see certain errors when you are trying to install/uninstall a particular application and the messages will be like:
“Windows Installer Service couldn’t be started”
“The Windows Installer Service could not be accessed”
“Could not start the Windows Installer service on Local Computer. Error 5: Access is denied.”
“Windows Installer cannot delete a system file protection catalog from the cache.”
“Windows Installer cannot retrieve a system file protection catalog from the cache.”
The Solution
There are different solutions for different installer errors but here are a few common ways of troubleshooting
Solution 1
First you need to unregister the windows installer and then re-register it. Here’s how you can do it:
- Open the Start menu and click on Run
- When a box opens, type msiexec /unreg, and press ENTER.
- Go back to the start menu and click on Run
- When a box opens, type msiexec /regserver and press ENTER
Solution 2
The second solution that you can apply for windows installer errors is upgrade to the next version of the windows installer. To get an upgrade, you can do the following:
- Go to Microsoft Internet Explorer and find the Microsoft Web site or directly click on
http://msdn.microsoft.com/downloads - When you see the left pane tree menu, click on Setup and System Administration and then on Setup
- Next click on the Windows Installer and also click on the appropriate link for your operating system
- Finally click on Download and get the new version
Solution 3
The third solution for installer errors is to use a windows installer clean-up program, which can help you to uninstall the failed program. You can find the windows installer cleanup utility at:
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301
